A med spa marketing agency helps a practice attract, book, and keep clients. Velora Media, based in Manhattan, builds online booking, an AI receptionist that answers calls and DMs during treatments, reminders that cut no-shows, automated rebooking and memberships, review requests after every visit, and ads that bring in new clients across New York City.
Most med spas start with Foundation Systems, which costs $1,000 to $2,500 and sets up booking, reminders, reviews, and follow-up on one base. Paid ads management starts at $1,500 a month with ad spend separate, and missed-call text-back is $99 a month plus a $350 setup. Your exact plan is set on a free consultation.
Confirm every booking right away, send reminders by text and email before the appointment, and take an optional deposit when clients book. Velora's no-show shield does all three automatically, so a last-minute cancel is less likely to leave an empty chair in a practice where every hour of treatment time counts.
Instagram brings attention, but many med spas lose it between the DM and the booking. The fix is a clear booking path: a link that goes straight to your calendar, DMs answered in seconds by an AI receptionist, and follow-up for anyone who asks about pricing but does not book. Velora sets up all three.
An AI receptionist answers calls and DMs in seconds, day or night, and books straight into your calendar. For a med spa, that means consult calls that come in while you are mid-treatment still get answered, and new clients who message after hours get a reply before they book somewhere else.
No. Velora builds around the booking, EMR, and payment tools you already use, so your team keeps working in the systems they know. If one of your tools is a real problem, we will tell you and explain why, but we do not push replacements or lock you into new software.
A single system, like online booking or the no-show shield, usually goes live within days. Bigger builds happen in phases, so the calendar starts filling while we build the rest. You approve each phase before it starts, and every system reports on itself from the first day it runs.
Yes. Paid Media Management covers Meta and Google campaigns, starting at $1,500 a month for one channel, with ad spend billed separately. For a New York med spa, ads can target the zip codes and neighborhoods your clients come from, and they send people to a booking page instead of a busy home page.
Yes. Velora Media is based in Manhattan and works with med spas and aesthetic clinics in all five boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. The free consultation is booked online, so it fits around your treatment schedule whether your practice is in Williamsburg, Astoria, or on the Upper East Side.
Yes. The same system works for aesthetic clinics, injectable practices, laser and skin clinics, and wellness studios. It is set up around how aesthetic clients actually book and rebook: consult calls during treatments, multi-session plans, packages, and memberships that turn one visit into many over the course of a year.
Velora Media partners with Aura Reality, which makes a 3D facial imaging device for aesthetic practices. If you run a med spa in New York, ask about an Aura demo on your free consultation, alongside the booking and marketing system we would build around your practice, your treatment menu, and your clients.
You do. The accounts, client data, and automations all live in your name. Ongoing support is there if you want it, but the system runs fine without us watching it. If you ever move on, everything you paid for stays with your practice, including every review and booking record.